Project Overview
Background & Context
The University Hospital of Larissa, serves as a regional tertiary-/quaternary-care centre, with multiple specialties, high patient throughput (inpatients, outpatients, emergency), undergraduate & postgraduate teaching responsibilities, research activities, and complex administrative/financial demands.
In order to modernise its information-systems infrastructure, streamline clinical, administrative and operational workflows, improve data quality, reduce duplication and manual overhead, and support its mission of excellence in care, teaching and research, the hospital has been selected to deploy ASCLEPIOS™ across the institution.
The selected system from Computer Solutions offers a comprehensive, modular hospital-information-system covering Patient Administration, Electronic Medical Record (EMR), Pharmacy, Laboratories Logistics, Billing and Accounting.
The Hospital has 650 beds and the staff serving and using ASCLEPIOS™ is:
- Medical Staff 371
- University Medical Staff 78
- Technical Staff 68
- Nursing Staff 881
- Paramedical Staff 102
- Administrative Staff 173
- Scientific Non-Medical Staff 46
- Other Staff 15
Total 1.734
Scope & Objectives
The project encompasses the following key objectives:
- Establish modules of ASCLEPIOS™ (registration, inpatient/outpatient management, lab/radiology interfaces, pharmacy and billing) with a unified, integrated HIS platform to deliver a “single source of truth” for patient- and hospital-data.
- Deploy the system institution-wide: admissions, patient movement (ward/bed management), outpatient scheduling, emergency, diagnostics, pharmacy, nursing/medical documentation, cost accounting and billing.
- Establish the electronic medical record (EMR) for the hospital, enabling clinicians to access complete patient data (demographics, prior admissions, diagnostics, images, therapy, interventions) in real time.
- Automate administrative and financial workflows including billing of external/outpatient patients, inpatient cost computing, patient movement, bed management, material/medication charges, thereby improving accuracy and reducing administrative burden.
- Enhance clinical decision support, data analytics and hospital management: support monitor key indicators (bed-occupancy, length of stay, cost per case, throughput, service utilisation) and generate real-time reports for management and oversight.
- Support interoperability with external systems: national/regional health systems (insurance, e-health registries), laboratory and radiology systems (HL7/DICOM), and future extensions (telemedicine, data-warehouse, AI).
- Improve patient safety, data integrity, regulatory compliance, and create a digital foundation for the hospital’s future strategic development (teaching, research, big data).
Implementation Approach
- Initiation phase: requirements gathering across all clinical, nursing, administrative and IT stakeholders; mapping legacy workflows and systems; defining target processes, data-migration strategy, integration interfaces.
- System configuration & customisation: tailoring ASCLEPIOS modules (e.g., Patient & Movement; Care; Pharmacy, Laboratories) to hospital-specific practices, tariff/charge structures, cost centres, bed/ward layouts.
- Infrastructure setup & data migration: establishing servers (on-premise or hybrid), network upgrades, database systems, migrating master patient records, bed-layouts, service catalogues, tariff lists, inventory.
- Integration & interoperability: connecting external health-insurance systems, national e-health platforms; configuring HL7 / SOA interfaces.
- Training & change-management: training clinicians, nurses, pharmacists, administrative staff; re-engineering business processes; pilot running in selected departments before full rollout.
- Go-live & full rollout: after pilot stabilisation, phased rollout across clinical wards, outpatient clinics, emergency, diagnostics, pharmacy, billing; post-go-live support and optimisation.
- Continuous improvement & analytics: post-live monitoring of KPIs, user feedback, resolving issues, adding advanced modules (analytics, dashboards, decision-support), future-proofing.
Project Highlights
- Comprehensive Suite of Modules: The ASCLEPIOS™ platform includes key modules such as “& Patient” (patient movement & billing), “Care” (EMR) and “Pharmacy” “LAB (Laboratories” and others.
- Unified Patient Identity & Single-Source Data: The system supports a unified patient identifier across outpatient/ inpatient/ diagnostics, de-duplication of patient records, and linkage of all episodes of care across the hospital.
- Clinical Documentation & EMR: Clinicians can access full patient history (medical, nursing, diagnostics, images) in one place; orders for diagnostics/imaging can be launched electronically; results flow into the medical record.
- Real-time Bed & Ward Management: The system supports bed occupancy visualisation, ward/room layouts, patient transfers, monitoring of bed availability – enabling better patient flow and resource utilisation.
- Pharmacy & Medication Management: The Pharmacy module automates ordering, intra-hospital dispensing (wards), returns, generic/brand differentiation, inventory management, barcode support; integrates with wards and supports analytics for hospital management.
- Billing, Cost Accounting & Financial Integration: The “& Patient” module supports charging of all patient services (outpatient, inpatient, day-clinic), tariff management, insurance/participation logic, interfaces for financial systems.
- Interoperability & Standards Compliance: The platform is built to standards (HL7, SOA), supports DICOM/PACS integration for imaging, and supports open architecture enabling future expansions.
- Scalable, Web-/Cloud-Capable Architecture: Designed for large hospitals, multi-site networks, remote access and future growth (e.g., cloud, web clients) facilitating decentralised deployment and high availability.
Benefits
Operational & Clinical Benefits
- Improved Patient Flow & Reduced Waits: With efficient admissions, bed management and real-time patient movement data, the hospital can optimise inpatient/outpatient flows, reduce blocked beds and shorten length of stay.
- Faster, Better Clinical Decision Making: Clinicians have access to complete, up-to-date patient information (history, diagnostics, images) supporting more timely and accurate diagnoses and interventions.
- Reduced Duplication & Error: With unified patient records and electronic ordering/resulting, duplication of tests and manual errors are significantly reduced, improving safety and efficiency.
- Enhanced Staff Productivity: Administrative staff spend less time on paper or disparate systems; clinicians and nurses have streamlined workflows, freeing time for patient-care rather than system workaround.
- Better Resource Utilisation: Bed occupancy, ward transfers, staffing can be better managed; pharmacy stocks and materials are better controlled; diagnostics and imaging are integrated; resulting in cost and time savings.
Quality, Governance & Financial Benefits
- Standardised Processes & Uniform Data: Standardization across wards and departments ensures consistent quality, supports training, simplifies governance and auditing.
- Stronger Financial Control & Cost Transparency: Automated billing, cost accounting, tracking of activities/services allows hospital management to monitor cost-per-case, service line profitability, resource usage and take corrective action.
- Improved Reporting & Analytics: Centralised data allows generation of dashboards and reports for management, ministry/regional oversight, leveraging data for strategic decision-making.
- Regulatory & Audit Compliance: The system provides audit trails, access logs, standardized data capture, supports statutory and insurance reporting – improving compliance and reducing risk.
- Reduced Total Cost of Ownership (TCO): Over time, by retiring multiple legacy systems, avoiding duplicate maintenance, improving workflow efficiency and avoiding errors/duplication, the hospital realises cost savings and better ROI.
Strategic & Patient-Centred Benefits
- Enhanced Patient Experience: Better coordination of care, fewer administrative delays, fewer duplicate tests, more timely diagnostics and treatment → improved satisfaction and outcomes.
- Supports Teaching & Research: As a university hospital, the integrated HIS provides rich data for teaching (EMR access), research (data analytics) and supports expansion into advanced modules (AI, telemedicine) over time.
- Future-Proofing & Digital Transformation: Deployment provides the foundation for next-generation health-care delivery: population-health analytics, integrated care across networks, tele-health, AI-driven decision-support.
- Stronger Institutional Reputation & Sustainability: With modern digital infrastructure the hospital increases its competitiveness, improves patient trust, attracts staff and research collaboration, and embeds sustainability into its operations.
Summary
The deployment of the ASCLEPIOS™ platform at University Hospital of Larissa is a transformative initiative. It unifies clinical, administrative and operational processes under one digital umbrella, streamlines workflows, improves patient care, strengthens financial and resource management, supports teaching and research, and positions the hospital for future innovation.
By marrying the technical robustness of the ASCLEPIOS™ platform with hospital-specific adaptation and change-management, the institution upgrades from fragmented, manual systems to an integrated, data-driven enterprise health-care provider.