2nd & 5th Health Regions of Greece
Enterprise Imaging (AGFA RIS/PACS)

Project Overview

The Greek Ministry of Health — through IDIKA — assigned Computer Solutions a major digital transformation project for the implementation of AGFA’s Enterprise Imaging platform across 37 public hospitals in two (2) Health Regions of Greece.

Installation of RIS/PACS systems and medical record and diagnostic report transcription systems in Public Hospitals and Primary Health Care structures of the 2nd and 5th Health Regions of Greece

The initiative has been designed to modernize the entire imaging workflow ecosystem: from medical image acquisition to storage, retrieval, viewing, reporting, and sharing across hospitals and radiology departments. The initiative is intended to modernize the overall imaging workflow ecosystem, from the acquisition of medical images to their storage and retrieval.

Key objectives include:

  • To replace legacy radiology/ imaging systems with a unified platform—ensuring every clinician has fast, reliable access to medical images and reports.
  • To enable cross-hospital collaboration and image/data sharing for better diagnosis, faster decisions and improved patient care.
  • To support the hospitals’ high imaging-volumes (over 2 million imaging examinations per year across the sites) with a scalable, robust architecture. 
  • To strengthen the digital health infrastructure of Greece’s public hospital system and achieve operational efficiencies, cost-savings and improved patient outcomes.

Project Highlights

Unified Enterprise Imaging Platform: AGFA’s Enterprise Imaging for Radiology + XERO® Viewer are the core solutions selected. 

Large-Scale Roll-out: Coverage across ~37 public hospitals spanning multiple hospitals in two health-regions in Greece. 

High Volume Workload Support: System sized to handle over 2 million annual imaging studies across the network. 

Real-time / near-real-time image access: Clinicians across hospitals will be able to access images and reports rapidly, improving care flow and reducing delays.

Cross-hospital collaboration: Shared workflows, shared image-archives, consistent platforms across multiple sites enabling teams to work together.

Scalable & future-ready architecture: The system is designed to support growth in imaging volume, increasing modalities, new departments and future services (e.g., advanced visualisation, AI-tools) built on the AGFA platform.

Benefits

Operational & Clinical Benefits

  • Faster diagnosis & treatment: With instantaneous access to imaging studies and reports, clinicians can make decisions more quickly, reduce delays and improve patient flow.
  • Reduced duplication and redundant imaging: Shared archives mean that previous imaging can be accessed across hospitals, reducing repeat exams and unnecessary exposure.
  • Increased staff productivity: Radiologists and clinicians work on a modern, efficient platform with fewer workflow road-blocks, enabling them to focus on patient-care rather than fighting legacy systems.
  • Improved resource allocation: A unified imaging platform means better utilisation of hardware, storage, network, and staff across the network of hospitals.

Quality, Governance & Cost Benefits

  • Standardised imaging workflows across hospitals: With the same platform in all hospitals, consistency improves, training is streamlined, and governance is simplified.
  • Scalable storage and archiving: The platform’s vendor-neutral archive (VNA) and streaming capabilities handle large data volumes and ensure robust data management.
  • Lower total cost of ownership (TCO): Modernising the imaging infrastructure reduces maintenance of disparate legacy systems, lowers operational burden and aligns future upgrades.
  • Better compliance and auditability: With a unified system, data access, image retrieval, audit-logs and reporting are standardised and easier to manage across the network.

Strategic & Patient-Focused Benefits

  • Improved patient care and experience: Faster turn-around times, better collaboration and seamless access to prior imaging enhance patient-centric care.
  • Enhanced collaboration across hospital network: Specialists from different hospitals and departments can now share images and consult more easily, supporting multi-disciplinary teams (MDTs) and cross-site workflows.
  • Future-proofing the health system: The infrastructure sets the foundation for advanced imaging applications—AI-enabled tools, hybrid-modalities, deeper analytics—and positions Greece’s hospitals for digital-health evolution.
  • Data-driven decision-making: With aggregated imaging data, hospital leadership can monitor utilisation, performance metrics, modality usage and plan investments more effectively.

Why It Matters

In an era where imaging volumes are growing rapidly, cross-institutional collaboration is increasingly important and digital transformation is essential for sustainable healthcare delivery, the deployment of AGFA’s Enterprise Imaging platform across the Greek public hospital network is a strategic leap. It enables the health system to handle high workloads, improve care delivery, support clinicians and optimise costs—while also laying the foundation for the next generation of imaging services and workflow efficiency.

AGFA HealthCare

AGFA HealthCare’s Enterprise Imaging secures major tender for 37 public hospitals throughout Greece.

Published On: July 18th, 2024 | Categories: Enterprise Imaging Platform

AGFA HealthCare is thrilled to announce that Enterprise Imaging has been selected by the Greek Government for adoption in the country’s public hospitals. This prestigious contract, awarded via Greek AGFA HealthCare Partners Computer Solutions and Intracom Telecom, encompasses the implementation of Enterprise Imaging in 37 public hospitals across two health regions in Greece (the second and fifth health region of Greece). The collective aim of the project is to modernize hospital operations and significantly reduce operating costs through advanced technological solutions.

AGFA HealthCare’s solutions were selected for this significant project due to its exceptional proven performance, robust local partnerships, and ability to meet the very specific administrative requirements. In addition, its commitment to delivering high-quality solutions and its track record in the healthcare sector were key factors in securing the contract. The implementation of Enterprise Imaging will enable the efficient and secure management of medical imaging records.  The hospitals perform over 2 million annual imaging examinations, and so modernizing their image management will enhance the hospitals’ operational capabilities and support the efficient delivery of care to patients.

The collaboration of the AGFA HealthCare teams, with local deployment and Service Partner Computer Systems and hardware Partner Intracom Telecom, brings together the best of technology and expertise, helping ensure the success of this initiative.

Silvio Selvaggio, Regional President for Direct Export, comments:
“This project is not just a technological upgrade but a leap towards more efficient and patient-centric healthcare in Greece. We are honored to be entrusted with this crucial project, and are committed to delivering a transformative solution that will enhance the efficiency and effectiveness of the Greek public health system. By integrating cutting-edge solutions, we are paving the way for a future where healthcare providers can deliver superior care through streamlined processes and enhanced data management”.

“Our strong local presence and deep understanding of the healthcare landscape in Greece have been instrumental in forming this partnership. We are excited to work alongside AGFA HealthCare to deliver a solution that will significantly improve the operational capabilities of public hospitals in the region,” says Spyros Pazianas, CEO at Computer Solutions in Greece.

“The success of this project requires the highest quality and clinically astute hardware. We are excited to supply this project with cutting-edge equipment that will support the implementation of Enterprise Imaging and contribute to the modernization of Greece’s public hospitals,” says Ioannis Poulos, Deputy General Director at Intracom Telecom.

The awarded contract includes:

  • Enterprise Imaging for RadiologyThis unified radiology platform enables every radiologist to work at the top of their craft, with near-real-time access to images, powerful diagnostic tools, shared workflows across sites, and enhanced collaboration. Radiologists can increase their productivity and wellbeing, while focusing on what’s most important: diagnosing and treating patients.
  • XERO® ViewerThis universal viewer enables secure, patient-centric image access from across all specialties in the enterprise, with enhanced viewing, clinical depth, collaboration and sharing, on a single web viewer. It requires no software download of any kind, so every clinician can quickly and securely access medical images and reports from any location, for faster decision-making.

The project’s Go-Live is scheduled for August 2024, and teams from all organisations are collaborating diligently to ensure a seamless deployment. AGFA HealthCare and its valued partners are certain that Enterprise Imaging will support the Greek Government to uphold the highest standards of quality across its huge operation, and we affirm our wholehearted commitment to forming an excellent relationship.